The room was far better than expected; very spacious, clean and comfy. The bathroom had a heated mirror which helps it not fog up after a hot shower. Staff was extremely friendly and the complimentary cookies were excellent. As I drove my personal vehicle down, the complimentary parking was a lifesaver as I took public transport into Singapore. The Makan Kitchen breakfast buffet was excellent and definitely one of the highlights of my trip down to Johor/Singapore.
Damien
Mei 2025
City centre, breakfast was a good spread, room facilities were great.
Md
Mei 2025
Close proximity to the custom and shopping and eating places. Room is spacious and clean. Staff are very friendly and always smiling to make me feel welcome. Breakfast spread is very good with a good mix of western and local food. Very personalise service with welcome message via WhatsApp checking with us on our needs even on the day of checking out. Have stayed 3 times in double tree once in Penang and the service standards have always been consistent.
Jeffrey
Februari 2025
Buffet Breakfast and Dinner is really a smorgasbord. Their established systems are very anticipative of the needs of guests. Some examples I can pinpoint: - We stayed in three rooms, and wished to be placed on the same floor. The reality, we can't get all the three on the same floor. They offered to change the room on the second night. Proactively, without further asking, they have prepared the new room. - At dinner, they have prepared a table for 9 of us, before we came to the dining room. - Our flight was very late in the evening, so we missed the dinner.(Our booking was on half board). We wrote them, if there will be a compensation or any other solution. They came quickly with a solution, where we got credit to be used as room service. We happily accepted this gesture.
Dso
Desember 2024
I was pleasantly surprised with the service and hospitality of this hotel, right from the reception, who remembered my name, and asked me how I was every day ( I wished I remembered his name), to the house-keeping. I had booked the King Room with Executive Lounge access, the pre-dinner cocktail hour was good, and it is a nice lounge to chill, enjoy from view if I did not want to go out into the hot and humid outdoors. A staff (Ariff, I think) at the lounge noticed I was walking around with a cane, trying to get a cup of coffee, came up to me and helped me take my cup of coffee to the table, and said I could just call him if I had needed any help getting anything. I thought that was so thoughtful. The breakfast spread, I would recommend, if it is your first day, and you want to try Malaysian food, go to the Makan Kitchen instead of the Executive Lounge. There is a bigger spread and everything was tasty. I was really sad to leave the hotel, I had tried to extend for another night, unfortunately I could not due to work commitments. This is the first hotel in many years where I felt that way. Definite A plus plus.
Anne
Mei 2024
The hotel room was comfortable and well-appointed, providing a relaxing retreat after a long day. The bed was incredibly cosy with soft linens and plush pillows, ensuring a restful night's sleep. The room was spacious, clean, and thoughtfully designed, with modern furnishings and warm lighting that created a welcoming ambience. The amenities, including a mini-fridge, kettler, and high-speed Wi-Fi, were convenient and added to the overall comfort. The bathroom was spotless, featuring luxurious toiletries and a powerful shower. Overall, the attention to detail made the stay truly enjoyable.
Mohammad
Januari 2025
I love the breakfast buffet spread..... The croissants were baked live and it's always fresh hot!!!! The consistency of the quality of the spread was magnificent! It was worth every dollar I paid. The staffs were all so friendly and graceful.... My son fell sick one day and I needed the housekeeping done ASAP... So I requested for it and the hotel staffs got it done... I was pleasantly impressed. At 2am I called reception for plastic bags as my kid was vomitting non stop, they came over ASAP... I really enjoyed the entire 4 day stay here... I will definitely don't mind paying extra $$$ to experience Doubletree again! My kids enjoyed the stay and every morning, they look forward to waking up for breakfast to play in the playroom after cereal with milk.... So it goes without saying that me and my husband too enjoyed our quiet breakfast time. Aha!
Suri
Oktober 2024
Room 2021 was at a pleasant corner at the end of the corridor. Although it was at a quiet corner, it wasn't far from the lift lobby like most corner rooms are. The room is a good size with good placing for luggage, writing table and pantry table. The bathroom and toilet area is clean with clean, fresh and fluffy towels. Pleasantly surprised to have Crabtree & Evelyn shower gel, shampoo and conditioner. There was also no unsightly black mold along the rubber seal and grout in the shower area, which is commonly seen in shower cubicles.
Mel
Desember 2024
Room very clean and staff very friendly , bath water pressure was perfect and breakfast buffet spread was very good
Eugene
Februari 2024
Room was excellent. Good size of room and everything made sense. Breakfast looked very good with a lot of choices. Very comfortable and good hotel.
Irwin
Oktober 2024
Reservasi:
+1 (888) 385-8465